Low Open Rates? Here’s How to Fix It

High open rates mean the difference between emails that convert and emails that die in inboxes. In this comprehensive guide, we’ll dive deep into advanced strategies and best practices that will help you skyrocket your open rates, keep your audience engaged, and ultimately drive more conversions. Whether you’re a seasoned email marketer or just starting out, these techniques will give you the edge you need to stand out in crowded inboxes and achieve remarkable results.

So What’s the Deal With Open Rates?

Before we dive into the nitty-gritty of optimisation, let’s take a moment to understand why email marketing open rates matter so much.

Open rates are a crucial metric that indicates how many recipients actually opened your email.

They’re the gateway to engagement, conversions, and ultimately, the success of your email marketing campaigns.

High open rates mean:

• More eyeballs on your content
• Increased chances of click-throughs
• Better overall campaign performance
• Improved sender reputation

Low open rates, on the other hand, can lead to:

• Wasted resources
• Decreased ROI
• Potential deliverability issues
• A damaged sender reputation

By focusing on improving your open rates, you’re setting the foundation for more effective email marketing campaigns across the board.

Best Practices for Boosting Open Rates

Now that we understand the importance of open rates, let’s explore some proven email marketing best practices that can help you improve them.

1. Craft Compelling Subject Lines

Your subject line is the first thing recipients see, and it can make or break your open rates.

Here are some tips for creating irresistible subject lines:

• Keep it short and sweet (30-50 characters)
• Use power words that evoke emotion or curiosity
• Personalise with the recipient’s name or location
• Create a sense of urgency or exclusivity
• Ask intriguing questions
• Use numbers or statistics

Remember, the goal is to pique curiosity and entice the reader to open your email.

2. Optimise Your Sender Name and Email Address

The “From” field is just as important as the subject line when it comes to open rates.

Use a recognisable sender name that builds trust and familiarity.

Consider using a personal name along with your company name, like “John from XYZ Company”.

Avoid using generic email addresses like “noreply@” or “info@”.

Instead, opt for a personal or branded email address that encourages engagement.

3. Segment Your Email List

One-size-fits-all email campaigns are a thing of the past.

Segmenting your email list allows you to send more targeted, relevant content to specific groups of subscribers.

This can significantly improve open rates and overall engagement.

Consider segmenting based on:

• Demographics
• Purchase history
• Engagement level
• Interests or preferences
• Geographic location

By tailoring your content to each segment, you’ll increase the chances of recipients finding value in your emails and opening them consistently.

4. Time Your Emails Perfectly

Timing is everything in email marketing.

The best time to send emails can vary depending on your audience and industry, so it’s crucial to test and analyse your results.

Generally, mid-week mornings tend to perform well, but don’t be afraid to experiment with different days and times.

Consider your audience’s time zone and daily routines when scheduling your emails.

Use email marketing analytics tools to track open rates at different times and optimise accordingly.

5. Maintain a Consistent Sending Schedule

Consistency is key in building trust and anticipation with your subscribers.

Establish a regular sending schedule and stick to it.

This helps train your audience to expect and look forward to your emails.

Whether it’s weekly, bi-weekly, or monthly, find a frequency that works for your content and audience.

Advanced Techniques for Optimising Email Open Rates

Now that we’ve covered the basics, let’s explore some advanced techniques to take your open rates to the next level.

1. Implement Email Preheader Text

The preheader text is the snippet of text that appears after the subject line in most email clients.

It’s often overlooked but can be a powerful tool for boosting open rates.

Use this space to complement your subject line and provide additional context or value.

Keep it concise (40-130 characters) and make sure it entices the reader to open the email.

2. Utilise A/B Testing

A/B testing, or split testing, is a crucial technique for optimising your email marketing open rates.

Test different elements of your emails, such as:

• Subject lines
• Sender names
• Preheader text
• Send times
• Email content

By systematically testing these variables, you can identify what resonates best with your audience and continuously improve your open rates.

3. Leverage Behavioural Triggers

Behavioural trigger emails are sent based on specific actions or inactions taken by subscribers.

These highly targeted emails often boast higher open rates due to their relevance and timeliness.

Some examples of behavioural trigger emails include:

• Welcome emails
• Abandoned cart reminders
• Re-engagement campaigns
• Milestone or anniversary emails
• Post-purchase follow-ups

By sending emails based on subscriber behaviour, you’re more likely to catch their attention and encourage opens.

4. Implement Email Authentication

Email authentication protocols like SPF, DKIM, and DMARC help improve your sender reputation and deliverability.

This, in turn, can positively impact your open rates by ensuring your emails land in the inbox rather than the spam folder.

Work with your IT team or email service provider to implement these authentication methods.

5. Use Interactive Elements

While not directly related to open rates, including interactive elements in your emails can increase engagement and encourage subscribers to open future emails.

Consider incorporating:

• Polls or surveys
• Animated GIFs
• Countdown timers
• Interactive images
• Gamification elements

These elements can make your emails more memorable and enjoyable, increasing the likelihood of future opens.

Turn Your Email Data into Better Open Rates

To truly optimise your email marketing open rates, you need to dive deep into your analytics and use data-driven insights to inform your strategy.

1. Track Key Metrics

Monitor these essential metrics to gauge the effectiveness of your email campaigns:

• Open rate
• Click-through rate (CTR)
• Bounce rate
• Unsubscribe rate
• Spam complaints

Compare your metrics to industry benchmarks to understand how you’re performing relative to your peers.

2. Analyse Subscriber Behaviour

Look beyond just open rates to understand how subscribers interact with your emails:

• Which links are they clicking?
• How long are they spending reading your emails?
• What devices are they using to open your emails?

This information can help you tailor your content and design to better meet your audience’s preferences.

3. Use Heat Maps

Heat map tools can provide valuable insights into how subscribers engage with your emails.

They show you which areas of your email receive the most attention and clicks.

Use this information to optimise your email layout and place important content and calls-to-action in high-engagement areas.

4. Implement Predictive Analytics

Advanced email marketing platforms offer predictive analytics capabilities that can help you:

• Identify the best time to send emails to individual subscribers
• Predict which subscribers are most likely to engage with your emails
• Determine the optimal frequency for sending emails to different segments

Leveraging these insights can significantly improve your open rates and overall email marketing performance.

5. Regularly Clean Your Email List

Maintaining a clean email list is crucial for accurate analytics and improved open rates.

Regularly remove inactive subscribers, bounced emails, and invalid addresses.

This not only improves your open rates but also helps maintain a good sender reputation.

Consider implementing a re-engagement campaign before removing inactive subscribers to give them one last chance to stay on your list.

By implementing these advanced techniques and leveraging email marketing analytics, you’ll be well on your way to achieving impressive open rates and driving better results from your email marketing campaigns.

Optimising email marketing open rates is an ongoing process that requires constant testing, analysis, and refinement. Stay committed to improvement, and you’ll see your efforts pay off in the form of more engaged subscribers and increased conversions.

Go beyond just open rates. Discover how you can kickstart email marketing campaigns that actually get results for your business in our starter guide.

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